We firmly believe that accessibility is more than just a legal box to tick; it's our ethical responsibility! Let's make the world a friendlier place for everyone, because we're all in this together. In this statement, we will outline some of the steps we have taken to ensure that our website is accessible for all users. 😊
Accessibility Statement
Pet Wish Pros LLC (“Pet Wish Pros”) is dedicated to creating a website that accommodates users with special needs, including those with disabilities.
To ensure our website is accessible and user-friendly, Pet Wish Pros undertakes commercially reasonable efforts to conform with the Worldwide Web Consortium’s Web Content Accessibility Guidelines version 2.1, Level AA Conformance (WCAG 2.1 Level AA). When full compliance with these standards is not technically feasible or requires extraordinary measures, we offer alternative methods for individuals with disabilities to access or engage with our website, such as email, voice telephone support, and SMS texting.
Pet Wish Pros prioritizes the accessibility and usability of our website, addressing accessibility issues with the same urgency as any other critical feature. Our employees and contractors receive training on accessibility to assist individuals with disabilities in placing orders, both on the website and via alternative methods.
Our website may utilize third-party add-ons or "plugins" for various functions such as product reviews, live chat, and social media feeds. The performance and compatibility of these plugins can vary for each user and may not be fully accessible to individuals with disabilities. As we do not control the design of these plugins, we are unable to modify them to accommodate all users. Consequently, we are not responsible for components that fall outside our control.
Despite our efforts to ensure site accessibility for people with disabilities, some pages may still pose challenges, or suitable technological solutions have not yet been identified. Human errors may also exist on certain pages or sections for various reasons. We remain committed to continuously enhancing the accessibility features and interface of our product.
Should you encounter any difficulties accessing our website or have feedback on how we can enhance its accessibility, please reach out to us at help@petwishpros.com. Your input is invaluable to us.